preping

Transactional email

Receipts, OTPs and resets that arrive. Every time.

Transactional emails are the ones your users are waiting for. Preping keeps them on their own sending stream, reserves room for them in your daily limit, and shows every step of their journey to the inbox.

9,000 emails free every month · No card needed

Always room for them

Marketing can use at most 80% of your daily limit, so a big campaign never delays a password reset.

A separate stream

Transactional and marketing mail are sent and measured separately, so one never hurts the other's reputation.

Templates with variables

Write {{ first_name }} once, with a fallback, and use the same template from the API or SMTP.

Honest numbers

Apple Mail Privacy opens and security-scanner clicks are labelled as machine activity, not counted as people.

A timeline for every email

Queued, sent, delivered, opened: see exactly what happened, and why if it didn't arrive.

Inbound email too

Replies and support mail can reach your server as clean JSON.

Questions

What is transactional email?+

Email triggered by something a person did: signing up, resetting a password, buying something. It's expected and personal, unlike a newsletter.

How do you keep OTP emails fast?+

They go out the moment your request arrives, on a stream that marketing sends can't crowd out.

Do transactional emails need an unsubscribe link?+

Usually not, because they're needed to use your service. Marketing emails always get one automatically.

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